Privacy Policy

1. Introduction

Welcome to Prepellor (operated by Prepellor Test Preparation Australia). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, purchase our subscription mock test packages, or use our learning management system (prepellor).

This policy complies with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the General Data Protection Regulation (GDPR) for users residing in the European Economic Area (EEA) or those seeking standard global privacy controls.

2. Information We Collect

We may collect several types of information from and about users of our platform:

• Personal Identification Information: Name, email address, phone number, billing address, and account login details.
• Student Progress Data: Selected exam goals (e.g., NSW Selective, Victoria SEHS, NAPLAN), response times, quiz answers, strengths and weaknesses, and mock test scores.
• Technical Data: IP addresses, browser types, operating systems, referring URLs, and website interaction logs collected via essential or analytical cookies.

3. How We Use Your Information

Prepellor uses the collected data to provide, improve, and personalize our educational products:

• To create and manage parent and student accounts.
• To grade mock tests and generate analytical insights on student performance.
• To process payments and fulfill purchases securely through our checkout system.
• To communicate updates, newsletter tips, study guides, and customer support messages.
• To monitor site traffic and improve learning pathways.

4. GDPR Rights for Individuals

Under the GDPR, European Union residents and global users requesting high privacy standards possess specific rights regarding their personal data:

• Right to Access: You can request copies of your personal data held by us.
• Right to Rectification: You can ask us to correct or update any information you believe is inaccurate.
• Right to Erasure ("Right to be Forgotten"): You can request that we delete your personal data under certain conditions.
• Right to Restrict or Object to Processing: You can object to our processing of your personal data or request restricted use.
• Right to Data Portability: You can request that we transfer the data we have collected to another organization or directly to you.

To exercise any of these rights, please contact us directly at privacy@Prepellor.com.au.

5. Data Sharing and Security

We do not sell, trade, or rent user personal data to third parties. We may share information with trusted third-party service providers (such as Stripe for payment processing and Google Analytics for performance tracking) strictly to operate our platform.

We implement industry-standard administrative, physical, and electronic security measures to protect your information from unauthorized access, modification, or disclosure.

6. Contact Information

If you have any questions about this Privacy Policy, your data rights, or our compliance, please reach out to us at: